Cancellation Policy

At Carevolv, our goal is to make your shopping experience smooth and reliable. We understand that plans may change, so we’ve outlined our cancellation policy below.

Cancellation Window

You may cancel your order within 24 hours of placing it. Due to our fast order processing system, we cannot guarantee cancellation after this window.

To cancel, please email us at support@carevolv.com as soon as possible. Be sure to include your order number and relevant details to help us process your request quickly.

After the Cancellation Window

If more than 24 hours have passed, we may not be able to cancel your order as it could already be processed or shipped. In that case, you can still return the item after delivery in accordance with our Refund & Return Policy.

Address Errors

If you entered an incorrect address, please notify us within the 24 hour cancellation window so we can try to update it before shipping. After this timeframe, you will be responsible for correcting the address and any additional shipping costs for returns or rerouting.

Non-Eligible Cancellations

Custom or personalized items cannot be cancelled once an order is placed, as stated during the purchase process.

Contact Us

If you have questions about cancellations, please contact our customer service team:

Website Name: carevolv.com
Company Name: Tiosan Organization LLC
Address: 16192 Coastal Hwy, Lewes, DE 19958, United States
Email: support@carevolv.com
Contact Form: Click here
Phone: +44 7853883216
Company Number: 10178073
Customer Service: Available Monday to Sunday, 9:00 AM – 5:00 PM (GMT+1). We aim to respond to your questions within 48 hours.