At Carevolv, we want you to feel confident and comfortable when choosing pieces for your home. Every order is handled with care, and if something is not quite right, we are here to help with a clear and fair return process.

Return Eligibility

You may request a return within 60 days from the date your order is delivered.
Returned items must be unused, in their original condition, and include all original packaging and accessories.

We do not charge any restocking fees.

How to Start a Return

To begin a return, please contact us by email at support@carevolv.com.
Include your order number and a brief explanation of your request so we can assist you quickly.

Return shipping costs are the responsibility of the customer.
We strongly recommend using a trackable shipping service to ensure your return reaches us safely.

Exchanges

If you would prefer an exchange instead of a refund, please mention this in your email when contacting us. We will guide you through the available options.

Refund Process

Once your returned item has arrived and been inspected, we will process your refund within 7 business days.
After the refund is issued, your bank or payment provider may require additional time to complete the transaction.

Need Help?

Our team is always happy to assist. If you have any questions about returns, refunds, or exchanges, please reach out to us at support@carevolv.com. We are here to make your experience with Carevolv as smooth and reassuring as possible.